Privacy Policy

Last updated: October 22, 2026

This Privacy Policy explains how Instant Scaling ("Instant Scaling," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit instantscaling.com (the "Site") or contact us through it. It also explains the choices and rights you have.

This Privacy Policy does not cover information we process on behalf of clients under a separate services agreement. That information is governed by the agreement with the client.

1. Information we collect

Information you give us

When you use our contact form, we collect your name, email address, and message. Your message may include other details you choose to share, such as your company name, job title, website, or advertising budget. If you reply to our emails or speak with us on a call, we also keep a record of those communications.

Please do not send us sensitive personal information (for example, government ID numbers, financial account numbers, or health information) through the Site.

Information collected automatically

When you visit the Site, our hosting provider automatically receives and logs standard technical information: your IP address, browser type and version, device and operating system, the pages you request, the referring website, and the date and time of your visit. We use this information to deliver the Site, keep it secure, and fix errors.

Information from third parties

If you book a call with us through our scheduling provider (Calendly), we receive the details you enter there, such as your name, email address, the time you selected, and any answers you give.

Categories of personal information

In the terms used by U.S. state privacy laws, the Site collects these categories of personal information:

• Identifiers — name, email address, IP address. Source: you and your device.
• Internet or network activity — pages visited, browser and device data. Source: your device.
• Professional information — company, job title, and business details you choose to share. Source: you.
• Communications — the content of your messages and booking details. Source: you and Calendly.

We do not request sensitive personal information, and we do not use or disclose it to infer characteristics about you.

2. How we use information

We use personal information to:

• Respond to your messages and questions
• Schedule and hold calls, and evaluate whether and how we can work together
• Prepare proposals and perform agreements with clients
• Send you information about our services, if you contacted us (you can opt out at any time — see Your choices)
• Operate, maintain, secure, and improve the Site, and prevent spam, fraud, and abuse
• Comply with legal obligations, enforce our terms, and protect our rights and the rights of others

We will not use your information for purposes that are materially different from these without telling you first.

3. How we disclose information

We disclose personal information only as described below:

• Service providers. Companies that process information for us under contract and only on our instructions:
  • Netlify — hosts the Site and receives contact form submissions
  • Google Workspace — our business email, where we receive and answer your messages
  • Calendly — schedules calls, if you choose to book one
• Legal reasons. When we believe in good faith that disclosure is required by law, subpoena, or court order, or is needed to protect the rights, property, or safety of Instant Scaling, our clients, or others.
• Business transfers. As part of a merger, acquisition, financing, reorganization, or sale of all or part of our business. The recipient must keep using the information consistent with this Privacy Policy.
• With your consent. In any other case, only when you ask us to or agree to it.

No sale and no sharing. We do not sell personal information, and we do not share it for cross-context behavioral advertising (targeted advertising). We do not disclose personal information to third parties for their own direct marketing purposes.

4. Cookies, tracking, and Do Not Track

The Site does not use analytics, advertising, or social media tracking tools, and it does not set cookies for those purposes. We do not allow third parties to collect personal information about your online activities over time and across different websites through the Site.

Do Not Track. Some browsers send a "Do Not Track" signal. Because the Site does not track visitors across third-party websites, it does not change its behavior when it receives this signal.

Global Privacy Control. Because we do not sell or share personal information, there is no sale or sharing to opt out of. If this changes, we will treat a Global Privacy Control signal from your browser as a valid request to opt out.

If we add analytics or advertising tools in the future, we will update this Privacy Policy before we start using them.

5. How long we keep information

We keep personal information only as long as we need it for the purposes described in this Privacy Policy:

• Messages and booking details — as long as needed to respond to you and manage any business relationship, and then as long as needed for our records, legal compliance, and dispute resolution.
• Technical logs — for the limited period our hosting provider keeps them for security and operations.

When we no longer need personal information, we delete it or make it anonymous.

6. How we protect information

We use reasonable administrative, technical, and physical safeguards to protect personal information. The Site is served only over an encrypted (HTTPS) connection, and access to submitted information is limited to people who need it to do their work. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security.

7. Your choices

• Marketing emails. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by telling us through the contact form. We will still send you messages about an active project or request.
• Updating your information. To review or correct information you sent us, use the contact form.
• Not providing information. You can browse the Site without giving us any personal information. We need your name, email address, and message to reply to a contact form request.

8. Your state privacy rights

Depending on the state you live in — for example California, Colorado, Connecticut, Oregon, Texas, Utah, or Virginia — you may have some or all of these rights:

• Access / right to know — confirm whether we process your personal information and get a copy of it, including the categories of information, its sources, the purposes for using it, and the categories of recipients
• Correction — ask us to correct inaccurate personal information
• Deletion — ask us to delete personal information we collected from or about you, subject to legal exceptions
• Portability — receive your information in a portable, commonly used format
• Opt out — opt out of the sale of personal information, targeted advertising, and profiling. We do not do any of these.
• Non-discrimination — we will not deny you services, charge you different prices, or give you a different level of service because you used your privacy rights

How to make a request

Send your request through our contact form. Start your message with "Privacy Request" and tell us your state of residence and the right you want to use. You can also send a request by mail to the address in Contact us.

To protect you, we will verify your request before we act on it, usually by confirming that you control the email address you gave us. We use the information you provide for verification only to verify your request. You can use an authorized agent to make a request for you. We may ask the agent for proof of your signed permission, and we may ask you to verify your identity directly.

We will respond within 45 days. If we need more time, we will tell you why, and we may take up to 45 more days where the law allows.

Appeals

If we decline your request, you can appeal our decision. Reply to our decision, or use the contact form and start your message with "Privacy Appeal." We will answer within the time required by the law of your state and explain the reasons for our decision. If we deny your appeal, you can contact your state Attorney General.

California and Nevada

Under California Civil Code Section 1798.83 ("Shine the Light"), California residents can ask about disclosures of personal information to third parties for their direct marketing purposes. We do not make such disclosures. We do not sell covered information as defined under Nevada law.

9. Children's privacy

The Site is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.

10. Where information is processed

We are a U.S. business, and our service providers are located in the United States and in other countries. If you visit the Site from outside the United States, your information will be transferred to and processed in the United States and other countries whose data protection laws may differ from the laws where you live.

11. Third-party websites

The Site links to websites and services we do not operate, such as Calendly. When you use them, their own privacy policies apply. We are not responsible for their content or privacy practices.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date at the top. If we make material changes, we will post a clear notice on the Site before the changes take effect.

13. Contact us

Instant Scaling is operated by Marmedia LLC, which is responsible for the personal information described in this Privacy Policy. If you have questions about this Privacy Policy or our privacy practices, or want to make a privacy request:

• Use our contact form, or
• Write to us at: Marmedia LLC, Attn: Privacy, 1209 Mountain Road, Albuquerque, NM 87110, United States